Sign in to Track Your Progress
Module
Sign in to Track Your Progress
Updated on : 20 Feb 2023
10 mins read
Published on : 20 Feb 2023
1. Don't always follow positive feedback with negative feedback
When positive and negative feedback always appear to go hand in hand, the positives can become devalued and ignored. Ensure there are times when positive feedback is given for its own sake and resist the temptation to offer constructive criticism.
2. Cultivate a 'growth mindset'
Psychologist and 'growth mindset' proponent Carol Dweck spoke of the plasticity of the brain and our ability to develop skills and talents that we might not have been good at to start with. Many of us tend to focus our praise on the end result and seemingly innate talents, e.g. 'You really have an eye for details' or 'You have a real talent for organising events'. However, research suggests that by focusing on the process of how things are done -- praising effort, experimentation and problem-solving strategies -- we can encourage the development of new skills and the continued honing of talents.
3. Create a culture of offering positive feedback
Make giving positive feedback part of your team/department/company culture. Don't just wait for special moments like appraisals to give feedback. Offer informal positive feedback when making small talk or when walking down a corridor. Feedback doesn't have to only come from the higher ranks either. Encourage peer feedback among team members and colleagues and actively ask them for positive comments on each other's performances on tasks.